Privacy & Data Policy

1. Data Controller

The data controller is CRAID Studio (Contact: nurkicilma@gmail.com). We process user data exclusively to deliver design services, communicate regarding active projects, and handle billing transactions.

2. What Information We Collect

• Inquiry & Lead Data: Information submitted via discovery forms (name, work email, project scope, budget).
• Billing Details: Financial data processed securely via our payment processor (Stripe). We do not store credit card numbers on our servers.
• Technical Logs: Anonymized server requests, browser type, and interaction telemetry necessary for website uptime and security.

3. Third-Party Processors

To provide seamless digital operations, we rely on established service providers complying with GDPR standards:

• Stripe Inc.: Payment processing and subscription management (Stripe Privacy).
• Tally BV: Form building and lead qualification survey hosting (Tally Privacy).
• Google Fonts: Typography distribution.

4. Cookies & Tracking

This website strictly uses essential technical cookies required for navigation and secure checkout operations. We do not deploy third-party advertising or cross-site profiling trackers.

5. Your Rights (GDPR)

You have the right to request access to, rectification of, or deletion of your personal data at any time. For inquiries, email us directly at nurkicilma@gmail.com.